What we do
Getting started
The Referencing Process
As part of your application, we will require:
- Financial, employer, and character references
- Personal details
- A credit check
- A reference from your previous landlord or letting agent (if applicable)
This process ensures transparency and protection for all parties involved.
If your references or credit checks are unsatisfactory, you may still be offered a tenancy with a guarantor. However, County Court Judgements (CCJs) against you may impact your application.
Additional factors influencing your tenancy offer include:
- Responses from our inquiries
- Terms of the Tenancy Agreement
- Deposit payment
- Agreed advanced rent
- Final approval from the landlord
Identification
To support your application, we require two forms of identification. Acceptable documents include:
- Birth certificate
- Driving licence
- Passport
- National Insurance card
Deposits and Rent
A security deposit is required for all tenancies, typically equivalent to one month’s rent. This is in addition to any advanced rent payments that may be necessary.
Payment Methods:
Your deposit will be returned at the end of your tenancy, subject to deductions for damages or any outstanding payments related to a breach of the Tenancy Agreement. Please note that deposits are non-interest bearing.
Payment Methods:
- Direct Debit
- Online Bank Transfer
Your deposit will be returned at the end of your tenancy, subject to deductions for damages or any outstanding payments related to a breach of the Tenancy Agreement. Please note that deposits are non-interest bearing.
Payment of Utilities & Council Tax
As a tenant, you are responsible for all utility payments and are legally required to pay the appropriate council tax.
Schedule of Condition
If we manage the property—or in some cases, even for let-only agreements—we will prepare a photographic schedule of condition before your tenancy begins. This serves as a record of the property’s condition prior to occupancy and will be used as a reference for any potential deposit deductions at the end of the tenancy.
Legal Notices & Tenancy Agreement
Before signing your tenancy agreement, we will provide you with a copy for review. We strongly encourage you to read it carefully.
During your tenancy, you have the right to enjoy the property without interruption, provided you adhere to the terms of the agreement.
As part of our management responsibilities, we conduct regular property inspections, typically on a quarterly basis. We will notify you in advance to arrange a convenient time for these visits.
Inspections
Regular property inspections help ensure compliance with the terms of your Tenancy Agreement while providing an opportunity for you to discuss any concerns. These visits also allow us to identify and address any maintenance issues before they become more serious. However, we strongly encourage you to report any repairs as soon as they arise.
Stamp Duty
For properties with high rental values, your tenancy agreement may be subject to stamp duty under the Stamp Act 1891. If this applies, we recommend seeking independent legal advice for further guidance.
Rent Payments
Rent must be paid by standing order on or before the due date each month. If multiple tenants share the tenancy, all occupants are jointly and severally liable, meaning each person is equally responsible for the full rent. If one tenant fails to pay, the remaining tenants are still liable for the total amount.
End of Tenancy
To ensure a smooth and hassle-free handover, please be fully prepared to vacate the property on the agreed date.
Key Steps:
✔ Arrange final meter readings and inform utility providers.
✔ Provide your forwarding address to the relevant authorities.
✔ Return all inventory items to their original locations.
✔ Review the inventory and schedule of condition to prepare for the final inspection.
If required, we can recommend trusted local tradespeople for cleaning and property preparation at competitive rates.
Once the final inspection is complete, your deposit (or remaining balance after any agreed deductions) will be returned to you
